Shipping and Processing Information

Free Shipping Option

CITIMI offers Free Standard 3-7 Days Delivery for orders over 99$.
FREE shipping will automatically be applied at checkout. No code required. Offer applies to shipping on U.S. & EU orders only. 
Additional charges for shipping to some U.S. & EU territories may apply. If an item is not in stock or can't be shipped in an estimated initially time period, CITIMI customer service specialist will notify you at the time your order is received.
During peak holiday periods processing and shipping time may be longer.

Your total delivery time is processing time + shipping time.

Processing time

All orders ship Monday - Friday, excluding national holidays.
Orders are not processed, shipped or delivered on weekends or national holidays.
Order processing time includes item selection, creation, handling and packaging. 
All orders have tracking number. For information regarding processing time of individual items, please, refer to the item's decription.

Express Shipping

*Please note for Express shipping method, DHL will not deliver packages on Saturday, Sunday and national holidays. Also, it doesn't ship to PO Boxes.

International Shipping (NON US & EU)

All orders to be shipped outside United States and EU will be shipped via DHL Express. Please note for Express shipping method, DHL will not deliver packages on Saturday, Sunday and national holidays. Also, it doesn't ship to PO Boxes.

International duties and taxes

Product and shipping prices displayed do not include any applicable duties and taxes. The recipient is responsible for all import duties and taxes that may be levied by local governments; these fees must be paid to release your order from customs upon arrival. We are unable to advise the amount of these charges and suggest you contact your local postal service for further information.